Privacy policy
Privacy Policy
In compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Plaza Estates (hereinafter, "the Agency") informs users of its website and clients about the processing of their personal data.
1. Data Controller
Identity: Plaza Estates (Commercial Name)
NIF: 52589642G
Address: Plaza de España, Edificio 9. Local, Nerja, 29780, Málaga
Email: [email protected]
Phone: +34952524191
2. Purpose of Data Processing
The personal data provided will be processed for the following purposes:
Real estate intermediation: Managing the purchase, sale, rental, or reservation of properties.
Administrative and contractual tasks: Formalizing purchase, rental, or service contracts.
Marketing and commercial communications: Sending information about properties, offers, and promotions tailored to the user's preferences, provided they have given consent.
Customer service: Managing inquiries, complaints, or information requests.
Compliance with legal obligations: Meeting legal requirements, such as presenting data to public authorities or property registries.
3. Legal Basis for Data Processing
The processing of personal data is based on the following legal grounds:
User consent: For sending commercial communications or processing data in reservations.
Performance of a contract: To manage the services requested by the client.
Legal obligation: For tax or legal requirements to public administrations.
Legitimate interest: To create customer profiles aimed at improving experience and tailoring offers to their needs.
4. Data Collected
The types of personal data collected include:
Identification data: Name, surname, ID/Passport number.
Contact details: Address, phone number, email.
Financial data: Bank account or card details for payment management.
Preferences: Property types, budget, or preferred locations.
5. Data Retention
Personal data will be retained for the following periods:
Contractual management: For the duration of the contract and subsequently for legally required periods (e.g., tax obligations).
Marketing: Until the user withdraws consent.
Claims: For the time necessary to handle claims or resolve legal disputes.
6. Data Recipients
Personal data may be shared with:
Notaries, property registries, and public administrations for formalizing transactions.
Financial institutions and insurance companies for managing mortgages, payments, or insurance.
Technology service providers acting as data processors (e.g., real estate management software or web hosting).
Competent authorities in case of legal requirements.
7. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), adequate security measures will be ensured in accordance with the GDPR, such as standard contractual clauses or verification of adherence to the Privacy Shield framework (in the case of the U.S.).
8. User Rights
Users have the right to:
Access: Know what personal data is being processed.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request the deletion of data when it is no longer necessary.
Objection: Object to the processing of their data for personal reasons.
Restriction: Temporarily restrict the processing of data.
Portability: Receive their data in a structured, commonly used format or transfer it to another controller.
Withdraw consent: At any time, for purposes based on their consent.
To exercise these rights, send a request accompanied by a copy of your identification document to:
Postal address: Plaza de España, Edificio 9. Local, Nerja, 29780, Málaga.
Email: [email protected]
Additionally, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.
9. Security Measures
The Agency adopts the necessary technical and organizational measures to ensure the security of personal data, preventing its alteration, loss, unauthorized processing, or access.
10. Changes to the Privacy Policy
This policy may be modified to adapt to legislative changes or new data processing activities. Updated versions will be published on our website.
In compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Plaza Estates (hereinafter, "the Agency") informs users of its website and clients about the processing of their personal data.
1. Data Controller
Identity: Plaza Estates (Commercial Name)
NIF: 52589642G
Address: Plaza de España, Edificio 9. Local, Nerja, 29780, Málaga
Email: [email protected]
Phone: +34952524191
2. Purpose of Data Processing
The personal data provided will be processed for the following purposes:
Real estate intermediation: Managing the purchase, sale, rental, or reservation of properties.
Administrative and contractual tasks: Formalizing purchase, rental, or service contracts.
Marketing and commercial communications: Sending information about properties, offers, and promotions tailored to the user's preferences, provided they have given consent.
Customer service: Managing inquiries, complaints, or information requests.
Compliance with legal obligations: Meeting legal requirements, such as presenting data to public authorities or property registries.
3. Legal Basis for Data Processing
The processing of personal data is based on the following legal grounds:
User consent: For sending commercial communications or processing data in reservations.
Performance of a contract: To manage the services requested by the client.
Legal obligation: For tax or legal requirements to public administrations.
Legitimate interest: To create customer profiles aimed at improving experience and tailoring offers to their needs.
4. Data Collected
The types of personal data collected include:
Identification data: Name, surname, ID/Passport number.
Contact details: Address, phone number, email.
Financial data: Bank account or card details for payment management.
Preferences: Property types, budget, or preferred locations.
5. Data Retention
Personal data will be retained for the following periods:
Contractual management: For the duration of the contract and subsequently for legally required periods (e.g., tax obligations).
Marketing: Until the user withdraws consent.
Claims: For the time necessary to handle claims or resolve legal disputes.
6. Data Recipients
Personal data may be shared with:
Notaries, property registries, and public administrations for formalizing transactions.
Financial institutions and insurance companies for managing mortgages, payments, or insurance.
Technology service providers acting as data processors (e.g., real estate management software or web hosting).
Competent authorities in case of legal requirements.
7. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), adequate security measures will be ensured in accordance with the GDPR, such as standard contractual clauses or verification of adherence to the Privacy Shield framework (in the case of the U.S.).
8. User Rights
Users have the right to:
Access: Know what personal data is being processed.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request the deletion of data when it is no longer necessary.
Objection: Object to the processing of their data for personal reasons.
Restriction: Temporarily restrict the processing of data.
Portability: Receive their data in a structured, commonly used format or transfer it to another controller.
Withdraw consent: At any time, for purposes based on their consent.
To exercise these rights, send a request accompanied by a copy of your identification document to:
Postal address: Plaza de España, Edificio 9. Local, Nerja, 29780, Málaga.
Email: [email protected]
Additionally, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.
9. Security Measures
The Agency adopts the necessary technical and organizational measures to ensure the security of personal data, preventing its alteration, loss, unauthorized processing, or access.
10. Changes to the Privacy Policy
This policy may be modified to adapt to legislative changes or new data processing activities. Updated versions will be published on our website.